- 1:1 LIMITED COACHING SPOTS AVAILABLE
Privacy Policy
HaechanFit / HC media
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your information across our coaching services and website.
1 Information We Collect
- Name
- Email address
- Social media account information
- Body weight and measurements
- Progress photos and videos
- Health & fitness info provided by the client
- Payment-related information
2 Purpose of Collection
- Providing personalized online coaching
- Creating custom workout & nutrition plans
- Client communication…
- Payment processing
- Service improvement and customer management
3 Information Retention Period
Personal information will be retained only as long as necessary to provide coaching services and fulfill legal obligations.
Clients may request deletion of their personal information at any time.
4 Sharing of Information
We do not sell, rent, or share personal information with third parties except when required by law or necessary for payment processing services.
5 Protection of Personal Information
We take reasonable measures to protect client information from unauthorized access, disclosure, or misuse.
6 Client Rights
Clients may request to:
* Access their personal information
* Correct inaccurate information
* Request deletion of personal information
Requests may be submitted via email.
7 Contact Information
Company: HC media (에이치씨미디어)
Representative: Haechan Cho (조해찬)
Business Registration Number: 358-23-01912
Address:
38, Neungdong-ro 38-gil, Gwangjin-gu, Seoul, Republic of Korea 04929
Email: haechanfit@gmail.com
Tel: 061-725-3437
Refund Policy
HaechanFit / HC media
We provide personalized online coaching tailored to each client. Refund eligibility may vary depending on the stage of the coaching process.
1 Before Coaching Starts
Clients are eligible for a full refund if requested before any coaching materials, workout programs, meal plans, or consultations have been provided.
2 After Coaching Has Started
Once coaching has started and personalized programs or consultation services have been delivered, partial refunds may be provided based on the remaining service period.
3 Digital Products & Customized Programs
Because customized workout plans, nutrition guidance, and digital coaching materials are personalized and immediately accessible, they are generally non-refundable once delivered.
4 Subscription / Package Services
For multi-week or multi-month coaching packages, refunds will be calculated proportionally based on the unused remaining period of the service.
5 Chargebacks & Payment Disputes
Clients are encouraged to contact us directly before initiating any payment disputes or chargebacks so we can resolve the issue fairly.
6 Contact
For refund inquiries, please contact:
Email: haechanfit@gmail.com